Thank you for arranging everything this time. The handover on the first day was a bit rushed, but I'm glad the tickets were safely delivered to everyone. I just wish I could have reached you by phone. That would have put my mind at ease while waiting. However, because I absolutely needed both days' worth of tickets on the first day, a male staff member quickly took care of it for me, and he also explained the location and method of exchanging the ticket at the booth on the day, so I was able to face the second day with peace of mind. I am grateful for your proper response after the unexpected situation. Thank you very much. I will use your services again.
This review is a translated version of content written by a GT Tour customer. |