This was my first time using the service, and I was a little worried, but

they answered my questions via message quickly,

so I was able to travel to Korea with peace of mind.

On the day of the event, at the Starbucks where I was supposed to pick up my ticket,

I didn't realize there were two rooms,

and I panicked because I couldn't reach the emergency contact number,

but I wandered around with someone else who was also lost and was able to receive it safely.

I would like to request your services again if there is another TVXQ concert.

Thank you for your help.