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    Author KU******** Reg. Date 2018.12.05
    They responded with sincerity even in an emergency.

    I was able to get tickets for IU's Busan concert in October, but then I found out that there would be ID checks for seats in the first 6 rows, and that my seat was in that area. I was very worried because I had already booked my plane and hotel.
    However, GT TOUR was able to get me a seat in the 7th row, so I was able to enter without any problems.
    GT TOUR's terms state that refunds are not possible if admission is denied due to ID checks, etc., but I am grateful that they handled the situation properly until the end.
    Also, at the Seoul concert in November, I was similarly about to be denied entry due to ID checks, but they provided me with a ticket in the 8th row instead. The Seoul venue had a center stage, so the 8th row actually had a better view.
    Thank you very much for your sincere response to the sudden problems that arose this time.
    Thank you for your continued support.

     




    This review is a translated version of content written by a GT Tour customer.
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