I was able to get tickets for IU's Busan concert in October, but then I found out that there would be ID checks for seats in the first 6 rows, and that my seat was in that area. I was very worried because I had already booked my plane and hotel. However, GT TOUR was able to get me a seat in the 7th row, so I was able to enter without any problems. GT TOUR's terms state that refunds are not possible if admission is denied due to ID checks, etc., but I am grateful that they handled the situation properly until the end. Also, at the Seoul concert in November, I was similarly about to be denied entry due to ID checks, but they provided me with a ticket in the 8th row instead. The Seoul venue had a center stage, so the 8th row actually had a better view. Thank you very much for your sincere response to the sudden problems that arose this time. Thank you for your continued support.
This review is a translated version of content written by a GT Tour customer. |