Thank you for using our service this time.

We apologize for the inconvenience caused to our customers due to incorrect information in the guidance for the performance day.

We create the guidance for our customers each time by checking the information on the ticket sales website.

Since there was no information regarding wristband reception on the ticket sales website, we mistakenly assumed that there would be no wristband exchange.

So, even though it wasn't stated, the actual situation was different. Thank you for the valuable information.

When creating future guidance, we will include the possibility of wristband reception, even if there is no prior announcement.

Thank you for choosing our ticket agency from among many others.

We will continue to improve, so we hope you will consider us again in the future.