Reasons for wanting to use this service again: - All the guides are kind and fluent in Japanese. - They went to scout the location a week in advance and negotiated to have the public facility's restrooms opened. - They also handled and took care of negotiations with the local people in charge on our behalf. - When we were lining up for the coffee car, the line had become disorganized, so they roughly checked our queue numbers. They not only took us there, but also made sure we could enjoy ourselves on-site. In addition, they were quick to respond to my troublesome inquiries from the My Page before the tour, which was very helpful.