I think the support system was excellent up until the day of the event.
When I made inquiries in the comments section, I received prompt replies once business hours started, and the frequently asked questions section addressed my concerns and resolved any issues I had.
I felt that they provided relatively thorough explanations via email regarding things to confirm before the day of the event, the flow for tour participants and non-participants on the day, and even the bus location after the concert, so I was able to approach the day without much anxiety!
Regarding the price, I thought it was a bit expensive, but considering it included a concert featuring various artists + bus transportation to the station at a late hour (and a tour for those who wanted it), I figured it was probably unavoidable to charge that much.
Overall, I was able to participate in the tour without any complaints.
Thank you for planning such a wonderful tour this time. I would like to use your services again if I have the opportunity!
This review is a translated version of content written by a GT Tour customer. |