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    Author KI******** Reg. Date 2023.05.04
    The seats were good, but...

    I didn't get the seats I hoped for, but the seats I received were on the MC side and better than I expected. I'm very grateful for that. However, I was planning to take a taxi from Incheon Airport to the place where I was supposed to receive the tickets, but the taxi driver got angry because they didn't know the location, and the staff at a nearby hotel didn't know it either. Couldn't there have been a more easily understandable location...? On the way back, I paid extra for transportation to the hotel, but I was dropped off on a road near the hotel in the rain, and from there I walked up and down stairs, getting lost for about 10 minutes. Normally, I would think that "to the hotel" means to right in front of the hotel. Considering how expensive the tickets were, I was very disappointed this time.




    This review is a translated version of content written by a GT Tour customer.
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    【仮予約】第59回 百想芸術大賞
    2023.04.28
    1 Comments
    いつもお世話になっております。
    私は弊社のご案内を担当させて頂くレンと申します。
    上記の内容について説明させて頂きます。
    1.チケット受領場所のことなんですが当日、会場付近のところは混んでる事が多くなるべくお客様のわかりやい所で決めたと思います。
    弊社はチケット受領場所を決める場合、駅の出入口で決める事が多いですのでご参考ください。

    2.送迎サービスについてご不便おかけし申し訳ございませんでした。これからはホテル前までお降りる事ができるように努めます。
    今後ともよろしくお願いいたします。
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