During the transfer from the meeting point to the bus, the guiding staff repeatedly took the wrong route, and although we gathered at 10 PM after the show, it was already 10:30 PM when we arrived at the bus. We were forced to walk unnecessarily for nearly 20 minutes in the rain due to the typhoon, which was quite unpleasant. Furthermore, the staff member who took the wrong route only offered a very light apology with a smile, which was extremely unpleasant. If we had known we would have to walk that much, we could have arrived at the hotel much faster by taking the subway from the station. Fortunately, the rain was light at that time, but considering the possibility of strong winds and rain due to the typhoon, I don't understand why the guiding staff didn't confirm the bus location in advance. There is a lack of a sense of urgency, and the service is not adequate considering the high agency fee being charged. I would like a response from your company on how you plan to improve this matter.