I was a little worried using this service for the first time, but I really appreciated the frequent and detailed communication. I know I caused some trouble, but I'm thankful for the polite and helpful responses. There was a mistake in the arrangements, but thank you for ultimately securing my desired date. It's unavoidable as it's stated in the description, but the standing area was further back than the option I wanted, so it was difficult to see on the day, and it was disappointing to be in an undesired area for more than I wanted to pay. However, I was truly grateful for the detailed and courteous explanation of the process and responses. I hope to use your services again in the future.