Because I had used your services with another group before, I decided to request them again this time. As with the previous time, the speed and thoroughness of your response are better than other agencies, and I can use your services without feeling anxious. However, regarding the ticketing for the group I requested this time, while I understood that the desired seats might differ from the actual seats, a mysterious payment error seemed to occur, and seats that were very different from what I hoped for were secured, which was very disappointing. Also, GTTOUR states that the order of ticketing priority is not determined by the order of payment, so I realized this time that it really depends on the luck of the person being ticketed. Although I was very disappointed with this incident, I am grateful for your excellent responsiveness.
 This review is a translated version of content written by a GT Tour customer. |
NOW! KOREA
Official Member of the Korea Association of Travel Agents (KATA)
