Thank you very much for the very smooth handling of the transportation and wristband exchange on the day. I was also very happy and satisfied with the performance. In particular, I was very grateful that I was able to exchange my wristband at a dedicated tour desk, which saved me from having to wait in line for a long time.

I forgot my parasol on the bus on the way back, and when I contacted Ren, who was the contact person for the day, via LINE, I received a reply immediately. The driver had already finished his shift, so they said they would check it the next day, and they certainly contacted me the next day.

In the end, it was going to be handed over sometime after that day, but due to my return to my home country, I was unable to receive the parasol and asked them to dispose of it, but I thought that the way they handled these irregular situations was very proper and reliable. My previous image of Korean companies was that they would just say, "It's not here," and that would be the end of it, so I was surprised that they actually looked for it and even offered to hand it over. I am grateful for your sincere response despite your busy schedule.

I would like to use your services again if I have the opportunity.

Thank you very much.