Overall, the communication was polite. This time, I had requested 3 performances, but only one performance (general seating) was secured. I had requested VIP seats, but that wasn't fulfilled either. A friend who requested through the same company was able to secure VIP seats without issue, so I was shocked enough to feel I should have just handled the ticketing myself. Last time, I got seats close to my preference, so it seems I had too high expectations. For some reason, there was a credit card payment transition error, and I couldn't proceed to the payment screen, so I'd like that to be improved.
 This review is a translated version of content written by a GT Tour customer. |
NOW! KOREA
Official Member of the Korea Association of Travel Agents (KATA)
