• Customer Reviews
    Author NA******** Reg. Date 2026.10.07
    Kōnan Festival

    Thank you for your service.

    It was difficult to go to the restroom or get drinks because we were not allowed to leave the line between the meeting time of 14:30 and the entrance time of 16:00.

    After the numbered tickets are distributed, I would like to have some time to move around. In this case, wouldn't it have been enough to re-line up by 15:30 after the wristbands were distributed?

    Also, the area after admission was divided into two sections, and those with earlier numbers were guided to the side areas first, while those with later numbers were guided to the front areas, which caused a lot of dissatisfaction.

    Arranging tickets from Japan is a concern, so I would like to continue using your service, and I would appreciate it if you could improve the above points.





    This review is a translated version of content written by a GT Tour customer.
    Rating
    starstarstarstarstar
    Product
    2026 江南フェスティバル「K-POPコンサート」無料観覧付き 江南Kカルチャーツアー
    2026.10.04
    1 Comments
    この度はご参加いただき、また貴重なご意見をお寄せいただきありがとうございました。当日は待機時間が長くなり、ご迷惑をおかけし申し訳ございませんでした。主催からの事前通達が不十分で弊社スタッフも当日確認する内容が多かったため、タイムスケジュールが組み辛かったという面はございますが、スタッフの人員不足によって全体を把握しきれていなかったこと・お客様を管理しきれなかったことも今回の問題点であったかと思います。次回以降、改善すべく対策を講じたいと思います。ありがとうございました。
    List