SPOTV K-POP AWARDS (SKA) Ticket Package

☆After you make a reservation, please complete the payment. Your reservation will not be confirmed until payment is completed.☆

Venue

KINTEX

Address : 2600 Daehwa-dong, Ilsanseo-gu, Goyang-si, Gyeonggi-do, South Korea (경기도 고양시 일산서구 대화동 2600)

Transportation 

GTX KINTEX Station (킨텍스역), Exit 1 : Approximately 10 minutes on foot

Subway Line 3 - Daehwa Station (대화역), Exit 2 : Approximately 20 minutes on foot

Seat Information

All Random

Return Shuttle Service

※ Minimum number of participants : 40 people

Venue ▶ Near selected drop-off station

※ Drop-off order : ① Hongdae Station / ② Myeongdong Station / ③ Dongdaemun History & Culture Park Station

※ Please assemble at the designated meeting point within 40 minutes after the concert ends

※ Detailed meeting time and location will be shared individually later.

※ The shuttle fee is included in the basic package price. However, if the minimum number of participants is not reached, the shuttle service may be canceled. Please note that the package price will remain unchanged even in this case.

Lineup

※ Lineup is subject to change without prior notice.

MC Lineup : TSUKI / HANYUJIN / JangSeongkyu

1st Lineup : AND2BLE / ALPHA DRIVE ONE / RESCENE

2nd Lineup : CLOSEYOUREYES / KISSOFLIFE / KickFlip / Billlie / KiiiKiii / 82MAJOR / IDID / JeonYuJin

3rd Lineup : MODYSSEY / YENA / POW / cosmosy / xikers / SEONGRI

Presenter Lineup : KimJaewon / MoonSangMin / BaeHyeonSeong / LeeChaeMin / ChaeSeoAn / ChoiJiSu / BoRa / ChaWooMin / HwangJaegyun / ChoHanGyeol

*Artist seating side will be Standing S1.

On-site pickup

Details about pickup time and place will be communicated via the COMMENTS section approximately one week before the event.

☆After you make a reservation, please complete the payment. Your reservation will not be confirmed until payment is completed.☆

[Booking Flow]

Sign up → Log in → Fill in the required information on the application screen → Agree to terms & conditions and apply → A confirmation email will be sent automatically

If you do not receive the confirmation email, please check the COMMENTS section on your booking page.

All confirmations regarding price, payment, changes, modifications, additions, or cancellations, and processing status can be checked via My Page.

If You Don’t Receive Notification Emails

1. Please double-check that the email address you registered during sign up or booking does not have any spelling errors.

2. Please check your email account settings to ensure that our address is not filtered as spam.

 How COMMENTS section looks like

If you have any questions, please use the COMMENTS section for quicker communication.

If you wish to make changes to your reservation details after booking, please notify us via the COMMENTS section on the booking page.

We will do our best to secure the best possible tickets for you.

1. Our ticket arrangement service operates on a prepayment basis.

However, please note that making a payment does not guarantee that tickets will be secured.

If we are unable to secure tickets, we will refund the full amount.

2. Tickets cannot be reissued under any circumstances (lost, stolen, damaged, etc.).

3. The content of the performance is subject to change without prior notice due to local circumstances or other unavoidable reasons.

4. If we are unable to deliver the ticket after the arrangement has been completed:

● In the case of human error (such as loss or incorrect ticket details, etc.):

We will try to rearrange tickets to meet your preferences as best as possible.

● In the case of force majeure:

A full refund will be issued. However, we cannot compensate beyond the amount you have paid.

5. If you wish to cancel your order,

please first check the cancellation fee policy stated on the product page,

and then notify us of your request via the COMMENTS section on your booking page.

6. If the event is canceled, postponed, or its content significantly changed, resulting in an unavoidable cancellation of your reservation, we will issue a refund after deducting a 30% cancellation fee from the total amount, once we have confirmed the refund from the organizer to our company.

Please note that the cancellation fee will be calculated based on the total amount paid, including any optional service fees, regardless of the payment method used for those options.

Additionally, any shipping costs required for ticket returns, will be the responsibility of the customer. Thank you for your understanding.

7. Our company only acts as an agent to purchase tickets upon the customer's request.

We are not responsible for any loss or damage incurred by the customer, except in cases of intentional misconduct or negligence on our part.

8. If a ticket is issued under our staff’s name and identity verification is required at the venue, there is a possibility that you may be denied entry.

Please only proceed with the reservation if you understand and accept this risk.

In the event that you are not allowed entry for this reason, no refunds or compensations will be provided.

9. Even if you purchase multiple tickets at once, we may not be able to arrange them with consecutive seats.

10. Once tickets are shipped from us, we cannot reissue tickets for any reason if lost.

11. Ticket securing methods ※Please confirm

11-1. Direct contract with the organizer

Tickets are guaranteed (consecutive seats may be possible). Whether requested options are met is undecided. Event details and ticket info are usually provided just before the event and may change.

11-2. From partner agency

Tickets are guaranteed (consecutive seats may be possible). Whether requested options are met is undecided. Event details and ticket info usually provided just before the event and may change.

11-3. Ticketing via website

Tickets may not be guaranteed. Event and ticket info may be notified in advance.

If you cancel due to your own circumstances after your reservation has been confirmed (payment made), the following cancellation fees or penalties equivalent to the cancellation fee will apply.

Changes to reservations will be treated the same as cancellations.

Please note that we are unable to provide detailed explanations regarding the breakdown of the cancellation fee.

Ticket Cancellation Fees

*All times are based on Korea Standard Time (KST) (GMT+9).

Hotel Cancellation Fees

*All times are based on Korea Standard Time (KST) (GMT+9).

If you contact us outside of business hours via COMMENTS, your request will be processed on the next business day, so please be aware of this in advance.​