

1. Orders for bouquets cannot be canceled once they have been placed.
2. If we are unable to arrange your order due to unforeseen circumstances, we will issue a full refund. However, if we are unable to provide the requested support due to issues beyond our control such as a lack of communication or coordination between the customer and the artist's agency, we will not be held responsible, and no refund will be provided.
3. Prices may vary significantly depending on the size of the bouquet, the types of flowers used, and other customization requests.
4. Our role is solely to arrange and submit bouquet requests on behalf of our customers. Except in cases of intentional misconduct or negligence on our part, we are not liable for any losses or damages incurred by the customer.
If you cancel due to your own circumstances after your reservation has been confirmed (payment made), the following cancellation fees or penalties equivalent to the cancellation fee will apply.
Please note that we are unable to provide detailed explanations regarding the breakdown of the cancellation fee.
Timeframe | Fee |
Before payment (after reservation but before payment) | Free |
After reservation is confirmed (payment completed) | Full amount (No Refund) |
*All times are based on Korea Standard Time (KST) (GMT+9).
※ Requests for changes or cancellations will only be accepted during our business hours
(Mon–Fri 10:00–17:00 KST, excluding weekends and public holidays)
If you contact us outside of business hours via COMMENTS, your request will be processed on the next business day, so please be aware of this in advance.
Thank you so much for everything from scratch this time! I am very grateful that I was able to send a gift thanks to GT Tour, as there were things I couldn't do on my own. I will definitely use your services again next year! Thank you so much for everything this time.
They responded very thoroughly.I was able to ask them with peace of mind.Thank you again.
This time, you delivered the cookies and flower basket to the office together.The flower basket, which I requested in bright orange, was exactly as I imagined.The cookies were also coordinated with orange and wrapped so adorably.I am very grateful.Also, the message card is so cute!!Everyone who participated in the gift together was delighted, and I am very satisfied (*^^)vThank you for your continued support.
Thank you again for your thorough support and assistance with the many consultations and requests we had this time. We look forward to working with you again in the future.
Thank you for your courteous support until the very end! I'm glad you created it according to my design, and that I was able to deliver something wonderful. I hope to have the opportunity to work with you again!
This time as well, I requested a custom cake and flower basket as a birthday gift for Kim Soo-hyun.I'm very satisfied with the cake and flower basket, which were exactly as I imagined. Thank you very much!!I look forward to working with you again next time! (*^▽^*)
Thank you very much. If there's anything else, please let me know/I look forward to working with you again.
I ordered a flower basket for my favorite actor's debut anniversary. They listened to my various requests and I was able to gift something that was exactly as I imagined. The service was courteous and very good. I would like to ask them again for something in the future.
Thank you for beautifully creating the flower basket to celebrate Kim Soo-hyun's 15th debut anniversary and delivering it to the office.We are all filled with gratitude as you fulfilled our wishes for the message on the card. We look forward to working with you again next time.
I was able to send lovely flowers. Thank you for the polite service.