• Customer Reviews

    Reviews 7,507

    • K KA********
      2026.04.15

      It was my first time using the bus, but the meeting point instructions were clear, and after the performance, I was able to board the bus relatively smoothly. The bus was also comfortable, so I definitely want to use it again next time I attend an overseas concert. It was also very convenient and good that one-way use was available.

    • M MI********
      2026.04.15

      I was worried about getting tickets for both days this time, but I'm glad I asked GT Tour after all. Regarding the seats, if I were to be greedy, I thought it would have been perfect if they were a bit more forward, but since the fan meeting in Seoul is special, I'm happy just to have been able to attend. I always trust you because of your quick responses, so I look forward to working with you again.

    • K KA********
      2026.04.15

      You secured the seat exactly as I requested, allowing me to see up close! Communication, such as messages, was also prompt and reassuring. I would like to use your service again if I have another opportunity!

    • U UC********
      2026.04.15

      Thank you so much for everything again this time. I appreciate your smooth handling of things. It had been a while since I'd been to a standing event, but I was overwhelmed by how close the stage was and was absolutely thrilled. I look forward to your continued support.

    • Y YU********
      2026.04.14

      Thank you for your continued support. Regarding the recent Live Viewing, despite having purchased it through your company, I unfortunately fell ill after attending the venue on the 9th in the rain and was unable to participate in this Live Viewing.

    • M MO********
      2026.04.14

      Since it was late after the performance and crowded trains are exhausting, I was glad to be able to take a relaxing bus ride home. The bus had plush seats and a clean interior, and the attendant was very kind and friendly. I would definitely like to use your service again. Thank you very much.

    • T TA********
      2026.04.14

      I understand that, contractually, I am the weaker party since I was requesting a proxy service. Despite that, the outcome left me dissatisfied. The tickets obtained through the proxy service ultimately went unused. 12,000 yen x 2 tickets – completely wasted. It was a lesson learned that I should have thoroughly understood the proxy system before making a purchase. Although there was a system to choose the cinema, I thought it would be like Japan, where even live viewings get overwhelmed with reservations, so I ended up buying through a proxy. I deeply regret it. It turned out that live viewing tickets could be bought even after arriving at the venue, so there was no need to rush. I couldn't get tickets for my first-choice cinema and ended up with tickets for my third-choice cinema. As the trip progressed, I realized I wouldn't have time to go to that cinema. I wanted to change the location, but it wasn't possible due to the contract. These are the mistakes I made.

    • S SH********
      2026.04.14

      Thank you for handling various matters despite the sudden request; it was a great help. Thank you very much. We look forward to working with you again if the opportunity arises.

    • Y YA********
      2026.04.14

      The meeting place was easy to find, the staff were kind, and I felt at ease. Thank you very much!

    • A AS********
      2026.04.14

      This time, your company arranged the live viewing tickets for me. I was nervous about issuing the ticket myself, but I received the instructions beforehand, and by following them, even I was able to issue the ticket successfully. I am grateful to have experienced an enjoyable live viewing. Thank you very much.