Reviews 7,507
Thank you for the good seats this time. The seats for all performances were in the center area, making them very easy to see, and I was able to fully enjoy not only the performances but also the overall stage production effects. The seats I requested from GT Tour sometimes come with an extra bonus. This time too, the seats were great. If I have another opportunity, I would definitely like to request them again.
The quick response was good. I thought it would have been even better if we could have communicated via LINE. Thank you very much.
The event was scheduled for two days, and despite requesting central front seats for both, I ended up with seats in the 20th row or further back on both occasions. I was disappointed because even though they were secured through advance booking, they felt like seats that would still be available during general sales. I gave up on the money, considering it a donation, and ultimately canceled the tickets that had been booked for me, re-purchasing them myself. For a performance where even getting tickets is truly challenging, I believe these seats are perhaps intended for those who don't mind where they sit. Given that they are being paid for this service, I wish they would approach ticketing with more seriousness.
Overall, the communication was polite. This time, I had requested 3 performances, but only one performance (general seating) was secured. I had requested VIP seats, but that wasn't fulfilled either. A friend who requested through the same company was able to secure VIP seats without issue, so I was shocked enough to feel I should have just handled the ticketing myself. Last time, I got seats close to my preference, so it seems I had too high expectations. For some reason, there was a credit card payment transition error, and I couldn't proceed to the payment screen, so I'd like that to be improved.
Although it wasn't exactly what I hoped for, they arranged for really great seats and I had a wonderful time. Thank you very much.
This was my first time using your service. The quick response to my inquiries allowed me to make my request with peace of mind. I attended for two days, and it was great to be able to view from different sections. I would like to use your service again.
It was a good seat. Thank you very much.
Even though I couldn't see from my seat with the naked eye, I was extremely satisfied just being there. Thank you very much.
Thank you for arranging such wonderful seats for the final day of the performance. It was a truly unforgettable memory! Thank you very much!
Although it was a last-minute request, they responded quickly and courteously. I would definitely like to work with you again if the opportunity arises.